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ceo cmo collaboration culture customer experience development economics empowerment enterprise enterprise 2.0 executives club of chicago globalization healthcare human capital india information innovation internet knowledge economy management outsourcing-bpo-ito strategy technology transformation Friday, June 27, 2008Consumer Disruptors: Healthcare Web 2.0 Innovator Case Study
Business DriversConsumer-directed healthcare is an attempt to decrease U.S. healthcare costs by giving healthcare consumers (patients) a financial stake in the healthcare they access. At the consumer level, most programs consist of two parts, a high deductible health policy to protect against catastrophic expenses and a health savings account (HSA), which consumers use to pay the majority of their healthcare expenses. HSAs are tax-advantaged: in most cases, the consumer pays for healthcare cost pre-tax (healthcare costs reduce the tax rate). The consumer can save unused healthcare funds for following years. CDHC will work best when consumers have detailed information about healthcare procedures, outcomes and costs so that they can make better decisions about the type and quantity of care they receive. This is disruptive in many areas of healthcare, where releasing cost and outcome information to the patient is often seen as taboo. Most of the sites below build their business models around advertising and up-selling, as they are free to use by consumers. Continue reading "Consumer Disruptors: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:26
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Last modified on 2008-06-27 23:44 Defined tags for this entry: customer experience, economics, empowerment, healthcare, innovation, politics, strategy, technology, transformation
Thursday, June 26, 2008PatientsLikeMe: Healthcare Web 2.0 Innovator Case Study
Business DriversPatientsLikeMe is a digital social network where patients of chronic, life-changing diseases share detailed quantifiable information about themselves, their diseases and their treatments' effectiveness. The goal of the site is to improve quality of life by sharing information. Continue reading "PatientsLikeMe: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:57
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Last modified on 2008-06-27 16:17 Defined tags for this entry: culture, customer experience, economics, empowerment, healthcare, innovation, management, politics, strategy, technology, transformation
Sunday, June 22, 2008Pfizer: Healthcare Web 2.0 Innovator Case Study
Business DriversPfizer is the world's largest pharmaceutical company by sales, having in its stable numerous bestselling drugs, from Lipitor, Lyrica and Diflucan to Zithromax and Viagra. It also has the industry's largest R&D budget, a global workforce and a tremendous need for its people to collaborate seamlessly across boundaries. All pharmaceutical companies are struggling to invent new drugs because much of the "low hanging fruit" has been harvested, and their R&D staffs need to try new things to discover and bring new drugs to market. In this case, Pfizer's experience suggests the power of applying Web 2.0 tools internally, a practice termed "enterprise 2.0." Continue reading "Pfizer: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
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23:32
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Last modified on 2008-06-27 01:13 Defined tags for this entry: culture, customer experience, economics, empowerment, enterprise 2.0, healthcare, innovation, management, politics, strategy, technology, transformation
Saturday, June 21, 2008CDC: Healthcare Web 2.0 Innovator Case Study
CDC Business DriversCDC's charter is to protect public health. The agency serves as a resource to mitigate the impact of infectious diseases, environmental health, bioterrorism and others. It fulfils its mission by connecting with people and educating the public; it seeks to partner with people to increase their knowledge of health hazards and how to respond appropriately in the face of threats. Continue reading "CDC: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
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23:49
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Last modified on 2008-06-27 01:16 Defined tags for this entry: culture, customer experience, economics, empowerment, healthcare, innovation, management, politics, strategy, technology, transformation
Tuesday, May 27, 2008France 2.0: French Finance Minister Declares French rEvolution in Economic Policy
If one were not listening attentively and willing to question stereotypes, it would have been too easy miss this intriguing story. However, as in all things "2.0," profound change manifests slowly at first, and I detected a glimmer of disruption in France's status quo. Having lived in West Berlin surrounded by the concrete reality of a wall that subsequently, unbelievably, came down, I ask myself, "What if France were to vanquish some of the sacred cows and become, gasp, pragmatic and entrepreneurial?" Lagarde's message was precisely that, and she delivered it with the aplomb that reflected extensive business and policy success at the boardroom table. Continue reading "France 2.0: French Finance Minister Declares French rEvolution in Economic Policy"
Posted by Christopher S. Rollyson
in Economy
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23:48
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Last modified on 2008-05-28 12:54 Defined tags for this entry: ceo, culture, economics, executives club of chicago, human capital, knowledge economy, politics, strategy, transformation
Sunday, February 24, 2008The U.S. Healthcare System: Can This Patient Be Saved?
Honestly Assessing Quality—Engaging Consumer Empowerment—Trading in the Ferrari for a Chevy
There was broad agreement that the U.S. healthcare system was broken, and speakers offered excellent insights and perspectives about how to fix the system. However, what they didn't say was as interesting as what they did, and I will address two key issues in Analysis and Conclusions: the pervasive lack of trust among all parties and the emerging consumer empowerment trend: what do Web 2.0-enabled consumers have to bring to the party? Continue reading "The U.S. Healthcare System: Can This Patient Be Saved?"
Posted by Christopher S. Rollyson
in Economy
at
23:59
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Last modified on 2008-06-22 00:19 Defined tags for this entry: ceo, collaboration, culture, customer experience, development, economics, empowerment, enterprise, executives club of chicago, healthcare, human capital, information, internet, management, politics, strategy, transformation
Friday, February 22, 2008India Trade Minister Draws Chicago-India Transformation Parallels at Executives' Club
Reading between the lines, the U.S. and India stand at a significant turning point: India's impressive economic growth is a significant element of the ongoing redistribution of global economic power—which holds excellent opportunities for U.S. businesses and workers that are looking for it. Continue reading "India Trade Minister Draws Chicago-India Transformation Parallels at Executives' Club"
Posted by Christopher S. Rollyson
in China, India & Globalization
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22:21
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Last modified on 2008-02-25 15:58 Defined tags for this entry: ceo, cmo, culture, development, economics, enterprise, executives club of chicago, globalization, human capital, india, knowledge economy, outsourcing-bpo-ito, politics, strategy, transformation
Friday, February 1, 2008Web 2.0's Impact on 2008 U.S. Presidential Election Declared Minimal at Executives' Club
They produced a logical conclusion, namely that Web 2.0 was a force in the making but that it would probably not be a decisive factor this year. The session was graciously co-hosted by Communications Committee Co-Chairs David Prosperi, Vice President Global Public Relations, AON and David Blake, Publisher of Crain's Chicago Business. As usual, I will share my notes of speakers' remarks before adding my between the lines analysis and conclusions. As an added bonus, I will also share select points of an influential source who, although not in the room, was virtually present through repeated reference. Continue reading "Web 2.0's Impact on 2008 U.S. Presidential Election Declared Minimal at Executives' Club"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:16
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Last modified on 2008-02-07 17:40 Defined tags for this entry: cmo, culture, empowerment, executives club of chicago, human capital, internet, politics, strategy, transformation
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