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Friday, June 27, 2008Consumer Disruptors: Healthcare Web 2.0 Innovator Case Study
Business DriversConsumer-directed healthcare is an attempt to decrease U.S. healthcare costs by giving healthcare consumers (patients) a financial stake in the healthcare they access. At the consumer level, most programs consist of two parts, a high deductible health policy to protect against catastrophic expenses and a health savings account (HSA), which consumers use to pay the majority of their healthcare expenses. HSAs are tax-advantaged: in most cases, the consumer pays for healthcare cost pre-tax (healthcare costs reduce the tax rate). The consumer can save unused healthcare funds for following years. CDHC will work best when consumers have detailed information about healthcare procedures, outcomes and costs so that they can make better decisions about the type and quantity of care they receive. This is disruptive in many areas of healthcare, where releasing cost and outcome information to the patient is often seen as taboo. Most of the sites below build their business models around advertising and up-selling, as they are free to use by consumers. Continue reading "Consumer Disruptors: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:26
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Last modified on 2008-06-27 23:44 Defined tags for this entry: customer experience, economics, empowerment, healthcare, innovation, politics, strategy, technology, transformation
Thursday, June 26, 2008PatientsLikeMe: Healthcare Web 2.0 Innovator Case Study
Business DriversPatientsLikeMe is a digital social network where patients of chronic, life-changing diseases share detailed quantifiable information about themselves, their diseases and their treatments' effectiveness. The goal of the site is to improve quality of life by sharing information. Continue reading "PatientsLikeMe: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:57
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Last modified on 2008-06-27 16:17 Defined tags for this entry: culture, customer experience, economics, empowerment, healthcare, innovation, management, politics, strategy, technology, transformation
Wednesday, June 25, 2008HCAR KnowledgeMesh: Healthcare Web 2.0 Innovator Case Study
Business DriversThe Hershey Center for Applied Research KnowledgeMesh is a new initiative that unites healthcare- and life sciences-focused commercial, academic and government forces in a digital social network. It is a cutting edge social networking and scientific mapping online community that will drive R&D in the life sciences and high tech. KnowledgeMesh is inspired by Facebook and business executive social network LinkedIn. It is explicitly designed to create and enhance interactions among industry, government, academie, venture capitalists, intellectual property attorneys and the work force. Continue reading "HCAR KnowledgeMesh: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:32
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Last modified on 2008-06-27 01:05 Defined tags for this entry: collaboration, culture, development, economics, enterprise 2.0, healthcare, innovation, management, strategy, technology, transformation
Tuesday, June 24, 2008Sermo: Healthcare Web 2.0 Innovator Case Study
Business DriversSermo is a start-up that was founded by a doctor with a passion, to create a professional community in which often-isolated U.S. doctors can advise each other. Once confirmed as practicing physicians, members create pseudonyms that are attached to their specialties. No other information about members is required, but they can volunteer other information about themselves. The Sermo story reflects the limitless applicability of Web 2.0 collaboration, in healthcare and other industries. Continue reading "Sermo: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:30
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Last modified on 2008-06-27 01:07 Defined tags for this entry: culture, customer experience, economics, empowerment, enterprise 2.0, healthcare, innovation, management, strategy, technology, transformation
Monday, June 23, 2008Mayo Clinic: Healthcare Web 2.0 Innovator Case Study
Business DriversMayo Clinic is literally a pioneer in that it was founded on the U.S. frontier in the 19th century. The world-renowned medical center has innovated many of the practices that evolved into the modern medical practice. It became organized as a nonprofit in 1919 and, as the Mayo Foundation, it has played a lead role in supporting medical education at the University of Minnesota Graduate School. It may be natural, then, that Mayo Clinic began to pioneer the way in enabling patient-to-patient communication with Facebook, one of the most popular public Web 2.0 venues for many-to-many interaction in 2008. Mayo Clinic practitioners understand the power of word of mouth, which is embedded into its culture. Continue reading "Mayo Clinic: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:31
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Last modified on 2008-06-27 01:09 Defined tags for this entry: culture, customer experience, economics, empowerment, healthcare, innovation, management, strategy, technology, transformation
Sunday, June 22, 2008Pfizer: Healthcare Web 2.0 Innovator Case Study
Business DriversPfizer is the world's largest pharmaceutical company by sales, having in its stable numerous bestselling drugs, from Lipitor, Lyrica and Diflucan to Zithromax and Viagra. It also has the industry's largest R&D budget, a global workforce and a tremendous need for its people to collaborate seamlessly across boundaries. All pharmaceutical companies are struggling to invent new drugs because much of the "low hanging fruit" has been harvested, and their R&D staffs need to try new things to discover and bring new drugs to market. In this case, Pfizer's experience suggests the power of applying Web 2.0 tools internally, a practice termed "enterprise 2.0." Continue reading "Pfizer: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:32
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Last modified on 2008-06-27 01:13 Defined tags for this entry: culture, customer experience, economics, empowerment, enterprise 2.0, healthcare, innovation, management, politics, strategy, technology, transformation
Saturday, June 21, 2008CDC: Healthcare Web 2.0 Innovator Case Study
CDC Business DriversCDC's charter is to protect public health. The agency serves as a resource to mitigate the impact of infectious diseases, environmental health, bioterrorism and others. It fulfils its mission by connecting with people and educating the public; it seeks to partner with people to increase their knowledge of health hazards and how to respond appropriately in the face of threats. Continue reading "CDC: Healthcare Web 2.0 Innovator Case Study"
Posted by Christopher S. Rollyson
in Innovation/Web 2.0
at
23:49
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Last modified on 2008-06-27 01:16 Defined tags for this entry: culture, customer experience, economics, empowerment, healthcare, innovation, management, politics, strategy, technology, transformation
Sunday, February 24, 2008The U.S. Healthcare System: Can This Patient Be Saved?
Honestly Assessing Quality—Engaging Consumer Empowerment—Trading in the Ferrari for a Chevy
There was broad agreement that the U.S. healthcare system was broken, and speakers offered excellent insights and perspectives about how to fix the system. However, what they didn't say was as interesting as what they did, and I will address two key issues in Analysis and Conclusions: the pervasive lack of trust among all parties and the emerging consumer empowerment trend: what do Web 2.0-enabled consumers have to bring to the party? Continue reading "The U.S. Healthcare System: Can This Patient Be Saved?"
Posted by Christopher S. Rollyson
in Economy
at
23:59
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Last modified on 2008-06-22 00:19 Defined tags for this entry: ceo, collaboration, culture, customer experience, development, economics, empowerment, enterprise, executives club of chicago, healthcare, human capital, information, internet, management, politics, strategy, transformation
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