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28 February 2011 Regina Herzlinger Keynotes Chicago Healthcare Executives Forum 35th Anniversary
Five-Point Prescription for U.S. Health Care—Involving Patients
CHEF Chicago’s hospital executives listened raptly to Dr. Regina Herzlinger‘s impassioned message for transforming U.S. health care at their 35th anniversary celebration this month at the J.W. Marriott in Chicago. Dr. Herzlinger is respected and renowned for her message, so there were few surprises. The most distinctive element of her point of view is her strategy for taking a retail-led approach to transforming health care. She is very market- and consumer-focused, which is refreshing because it relies on the market and customers at least as much as the government. “Who Killed Health Care?” is her latest book, and she is a regular advisor to federal and state government officials.
Continue reading Transforming U.S. Health Care via Consumer Empowerment
29 January 2011 At first, it seemed that the machine had tilted, its levers, bells and flippers having hit some kind of glitch, causing us to lose the ball and the bonus points.
 As the curtain rises on the second decade of the twenty-first century, we will see that the machine is actually fine, but it’s become a different game. Quite entirely. To put it mildly, “the economy” is proving to be quite a drama, its pungence largely dependent on where your company or career is wired into it. Although it is quite frowned upon in the U.S. to admit despair, some pundits have even flirted with the moniker, “The Great Recession” to describe the crisis, a faint nod to the Great Depression of the 1930s, but this comparison is off-base. As I have argued for some time, the 2007-2010 “financial crisis” has played a mere overture to the real story, a transformation of the global “economic architecture.” I first heard this deft phrase from His Excellency Shri Kamal Nath, India’s very diplomatic Minister of Commerce in 2008 (coverage here).
15 February 2010  Thanks to @guykawasaki, happened across a robust discussion about whether new hardware formats like the iPad can “save” mainstream media. The article covered some comments from Google economist and Valley stalwart Hal Varian, and it precipitated great discussion. Here are some back-of-the-envelope thoughts and strategies I would strongly consider were I to be leading or advising a “publishing” organization through twenty-first century waters.
Continue reading Noodle VIII: Tablets Won’t Save Mainstream Media But This Might
26 July 2009  The 20th century created and democratized unprecedented wealth for humankind in many parts of the world, but soon after the 21st century dawned that party ran out of booze (credit), and the global economy is still seeking a new equilibrium. Businesses and individuals are beginning to suspect or realize that they find themselves in a fundamentally different environment. Here I will briefly outline two levels of adversity executives are facing, one of which is serving as a smokescreen for the other. Then I will share some recommendations for managing through this period. By understanding some of the causes involved in these economic effects, you will be able to guide your company and career most appropriately.
19 July 2009 The End of an Era and the Evolution of Authority
My family lives on Lake Shore Drive, just east of Lakeview, a Chicago neighborhood which is known for mobility in every dimension. Consequently, one is accustomed to seeing all manner of abandoned flotsam and jetsam along Aldine and Roscoe avenues, even when not really paying attention. Many a stroll presents once-significant objects that don’t make the move, their value deemed less than the cost of moving or even donating them. Returning from the neighborhood grocer yesterday, I saw this paragon of authority standing tall, perhaps not realizing its new status.
17 February 2009 Summary
MITEF’s Chicago chapter fielded a solid panel of economic experts to share their guidance for what 2009 would hold for entrepreneurs and corporate innovators. Moderated by John Connolly, Associate Director of Program Development at the CME Group, the panel included Bryce Bulman, SVP at Allianz Global Investors Distributors, Adolfo Laurenti, Senior Economist at Mesirow and William Testa, VP and Director Regional Economic Research at the Chicago Federal Reserve Bank. Read on for my live microblogging of the event on the iPhone.
Continue reading MIT Enterprise Forum 2009 Economic Outlook
31 October 2008 Cites International Mindset, Judgment and Flexibility—Ambiguity and Global Transformation Form the Backdrop
 The 2008 U.S. presidential election has been the most dramatic in recent history by any measure. Converging economic, cultural and political issues are increasing the level of discomfort among voters and raising the stakes. In endorsing Barack Obama, I have considered the candidates in several dimensions, but my primary perspective has been that of a management consultant. The United States is a client in crisis, and I have asked myself, “What kind of leader does the country need, given the challenges it faces?” Barack Obama is my prescription, although there may be unwelcome side effects. If circumstances were different, I might well have favored John McCain.
Continue reading The Nonpartisan Global Human Capital Journal Endorses Barack Obama for U.S. President
27 May 2008
Real-time Case Study Holds Lessons for G7 Knowledge Economy Transition—”Courage” to the Rats—A New French Realism?
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 Illinois leaders were addressed by Her Excellency Christine Lagarde, Economy, Industry and Employment Minister, Republic of France at the special luncheon held in her honor by the Executives’ Club of Chicago at the Westin on 23 May 2008. Attending were Chicago Mayor Richard M. and Maggie Daley, a French delegation that included the Ambassador of France to the U.S. Pierre Vimont, the Head of Cabinet Christian Dufour, David Appia, Minister Counselor for Economic and Commercial Affairs, and numerous executives of Chicago Fortune 500 firms.
If one were not listening attentively and willing to question stereotypes, it would have been too easy miss this intriguing story. However, as in all things “2.0,” profound change manifests slowly at first, and I detected a glimmer of disruption in France’s status quo. Having lived in West Berlin surrounded by the concrete reality of a wall that subsequently, unbelievably, came down, I ask myself, “What if France were to vanquish some of the sacred cows and become, gasp, pragmatic and entrepreneurial?” Lagarde’s message was precisely that, and she delivered it with the aplomb that reflected extensive business and policy success at the boardroom table.
1 April 2008
A New Synthesis in the Knowledge Economy—Fast Forward to the Past—Plus, The Fire
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 Noodles are largely driven by intuition and holistic mental doodling, and this one has been simmering a long time*. I believe that there is profound meaning in virtual and literal “mobility,” and I’ll explore its significance in terms geography and human relationships. Geography has always had a profound impact on how humans have lived and the organizations in which we have lived, and when its meaning shifts, our lives are transformed. This is of paramount importance because human relationships are currently transitioning from geography-based to interest-based. Many governments and businesses harbor business rules that assume geography-based relationships, and, unless they appreciate the shift to interest-based relationships, they will experience disruption’s spin cycle. Lose a turn. Don’t pass go ,^)
Before exploring how these things will unfold in Part II, let’s review three geographies and four economies here in Part I…
24 February 2008
“Yes,” Says Team of Healthcare Experts, Employer CEOs and Patient Representative at the Executives’ Club of Chicago, “But You Must Change Your Ways”
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Honestly Assessing Quality—Engaging Consumer Empowerment—Trading in the Ferrari for a Chevy
 The Executives’ Club of Chicago convened its healthcare reform summit at the Hilton Chicago on 20 February 2008, drawing on diverse expertise. Ian Morrison, Ph.D., healthcare futurist, gave the keynote and moderated two panels: first, the healthcare expertise panel with Dean Harrison, CEO Northwestern Memorial Healthcare; William Novelli, CEO AARP; Scott P. Serota, CEO BlueCross BlueShield Association; and second, the business executive panel with Andrew M. Appel, Chairman AON Consulting; John A. Edwardson, CEO, CDW; John B. Menzer, Vice Chairman and Administrative Officer, Wal-Mart Stores. Robert L. Parkinson, CEO, Baxter Healthcare gave an insightful point of view on recommended actions to close the event.
There was broad agreement that the U.S. healthcare system was broken, and speakers offered excellent insights and perspectives about how to fix the system. However, what they didn’t say was as interesting as what they did, and I will address two key issues in Analysis and Conclusions: the pervasive lack of trust among all parties and the emerging consumer empowerment trend: what do Web 2.0-enabled consumers have to bring to the party?
Continue reading The U.S. Healthcare System: Can This Patient Be Saved?
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